top of page

Privacy Policy

1. Introduction

 

This document outlines the Privacy Policy of ECO Pledge, a subsidiary of BRYTEC Group Pty Ltd (referred to in this policy as “we,” “us,” or “our”). We value and respect your privacy and recognize the importance of safeguarding your personal information.
By providing personal information to us, you consent to the collection, storage, use, and disclosure of that information as described in this Privacy Policy.
We may periodically update this policy by posting a revised version on our website, and we encourage you to review it regularly to stay informed of any changes.


2. Types of Personal Information We Collect


We may collect the following types of personal information:

  1. Identity Information

    • Name

    • Date of birth and/or age

  2. Contact Information

    • Mailing or street address

    • Email address

    • Telephone number and other contact details

    • Social media information

  3. Payment Information

    • Credit card or other payment details

  4. Usage and Technical Information

    • Device identity and type

    • IP address

    • Geo-location data

    • Page view statistics and advertising data

    • Standard web log information

  5. Additional Information

    • Responses to surveys, questionnaires, promotions

    • Information about third parties you provide to us

    • Any other information you provide to us via our website, social media, or other channels

    • ​

3. How We Collect Personal Information


We may collect personal information directly from you, or indirectly from third parties, in various ways, including when you:

  • Visit or interact with our website or social media pages

  • Contact us (e.g., via email, telephone, SMS, or social media)

  • Submit any sign-up forms or otherwise request our products or services

  • Engage with our services, content, advertisements, or online presence

  • Make an inquiry or invest in our business

We also use tools like cookies and similar tracking technologies (e.g., web beacons, pixel tags) to analyze usage of our website. Cookies are small data files placed on your device to help websites remember information about your visit. You may disable cookies in your browser settings, although this may affect the functionality of our website.
We may also use Google Analytics or similar services that collect and process data about your visits to our website or other sites. For more details, see How Google uses data when you use our partners’ sites or apps.


4. Use of Your Personal Information


We collect and use personal information for purposes that include:

  1. Provision of Goods and Services

    • Supplying requested products, services, or information to you

    • Facilitating administrative tasks, record-keeping, and internal processes

  2. Enhancement of Services

    • Improving and optimizing user experience, website functionality, and product offerings

  3. Legal and Contractual Compliance

    • Fulfilling our legal obligations

    • Resolving disputes

    • Enforcing agreements with third parties

  4. Marketing and Promotions

    • Sending you marketing or promotional materials, newsletters, or other information we believe may interest you (e.g., via email, SMS, social media, or mail)

    • You can opt out of such communications by using the “unsubscribe” link or following the instructions provided in our messages

  5. Administrative Notifications

    • Sending messages, reminders, notices, updates, or security alerts

    • Providing information you request

  6. Employment Considerations

    • Evaluating job applications or inquiries about employment

 

We may disclose or share your personal information to our contractors, service providers, subsidiary business and other third parties for the above purposes. Some recipients may be located outside Australia. In such cases, we will take reasonable steps to ensure they handle your information in line with this Privacy Policy.


5. Security of Your Personal Information


We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. Our data security measures include:

  • Password-protected systems and accounts

  • Appropriate administrative, technical, and physical safeguards

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.


6. External Links


Our website may contain links to external sites for your convenience. These external sites are not operated by us, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any external sites you visit before providing personal information.


7. Accessing or Correcting Your Personal Information

​

  1. Access Requests

    • If you wish to access personal information that we hold about you, please contact us using the details in Section 9.

    • We may need to verify your identity before releasing your information.

    • In some cases, we may not be able to provide all requested information; if so, we will explain why.

  2. Corrections

    • If you believe any personal information we hold about you is inaccurate, incomplete, or out-of-date, please contact us.

    • We will take reasonable steps to correct this information upon your request.

 

8. Complaints


If you are dissatisfied with how we handle your personal information, please contact us using the details in Section 9. Include your name and contact details and a description of your complaint. We will investigate and respond within a reasonable timeframe.

 

9. Contact Us


For further information about this Privacy Policy or our data handling practices—or if you wish to access or correct your personal information or lodge a complaint—please get in touch:

We appreciate your trust in ECO Pledge (a subsidiary of BRYTEC Group Pty Ltd) and will continue to prioritise the security and proper management of your personal information.

bottom of page